Refund Policy

Refund and Exchange Policy

 

At Bright Pages Studio, we create joyful, high-quality vinyl stickers designed to brighten your space and your spirit. Your stickers are made-to-order and shipped directly from our trusted production partners to ensure top-notch quality. Because they’re made especially for you, we can’t accept returns or exchanges unless there’s a problem with your order. Please see the details below for more information.

 

Refunds

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We’re happy to help if something’s not quite right with your order. Refunds or replacements are available in these situations:

• Your item arrived damaged or defective.

• You received the wrong item.

If this happens, please email us at hello@brightpagesstudio.com within 14 days of receiving your order. Be sure to include your order number and clear photos of the issue. Once we review your request, we’ll work with you on the best solution — whether that’s a replacement, refund, or another fair resolution.

 

Exchanges

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We’re happy to offer an exchange if:

• Your item arrived damaged or defective.

• You received the wrong item due to a fulfillment error.

Because each sticker is made-to-order, we can’t offer exchanges for reasons such as size, design, or color preference. Please double-check the product details before placing your order to make sure it’s the perfect match for you.

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Non-Refundable Items

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We’re unable to offer refunds or exchanges for:

• Change of mind or personal preference.

• Incorrect personalization details provided by the customer.

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Contact Us

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Your happiness matters to us at Bright Pages Studio. If something’s not quite right with your order, please email us at hello@brightpagesstudio.com within 14 days of receiving it. Include your order number and any helpful details so we can get started right away. We’ll review your request and do our best to make it right — quickly and with care.

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Last Updated: August 15, 2025